HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding. 

Objective

The position is an integral part of the People Experience team providing strategic business partner to the business heads and stakeholders in providing People support in the areas of workforce planning, performance management, employee engagement, communication, career counselling talent management and organisational design etc.

Role Purpose

• Act as an HR business partner for the responsible business functions, offering professional People advice to managers to align business objectives, organize and coordinate employee engagement initiatives, and staff communication programs, etc.
• Oversee the employee journey from onboarding to engagement, communication, performance management, talent development, and retention management.
• Advise managers on various staff issues such as performance management, career counseling, conflict resolution, and disciplinary handling in a manner that is smooth and efficient, aligned with the Company’s Policies & Procedures, and relevant regulatory and legal requirements.
• Serve as the primary point of contact for employees on all People-related matters such as employment terms and benefits, policy interpretation, performance management, career counseling, and employee relationships.
• Support the business in the annual budget and headcount planning exercises, organizational and team structure planning, and any special workforce initiatives to meet evolving business needs.
• Collaborate closely with the Total Rewards team to steer the annual performance review exercise, promotion discussions, salary reviews, and reward processes.
• Work closely with the Talent Acquisition team to support recruitment needs for experienced hires and young talents through various young talent programs.
• Collaborate closely with the Business heads and stakeholders to support learning needs analysis and long-term talent pipeline and retention strategies.
• Work closely with the People Culture & Engagement team to enhance the UO Values and culture change, ensuring that our Vision and Key Strategies are effectively understood across all employee levels.
• Encourage participation in the annual employee engagement survey to collect engagement feedback and execute end-to-end action planning and implementation, including result communication, data analysis, focus group discussions, follow-up actions, and regular checkpoints, etc.
• Propose employee engagement initiatives and execute engagement activities, participating in initiatives such as culture transformation, employee experience enhancement, and wellness, etc.
• Ensure timely updates or escalate issues to senior People Management with well-thought-out proposed solutions.
• Use data analytics to provide insights on trends, potential areas for concern, and create and inform sound solutions.
• Participate and drive HR-related projects and ad-hoc duties as assigned.

Qualifications

• Degree or above in Human Resources Management or a related discipline.
• Minimum of 5 years of experience in a sizable and multicultural fast-paced environment.
• Prior experience working in the airline industry is a strong advantage.
• Ability to communicate with and influence key business stakeholders on various complex and challenging HR matters, able to identify and provide sound solutions.
• Well-versed in Hong Kong employment-related legislation.
• Strong Microsoft Office skills, particularly in Excel and PowerPoint.

Desirable Qualities

• Ability to work effectively as part of a team, take ownership, and proactively contribute ideas, views, and recommendations.
• Exceptional interpersonal and communication skills and the ability to influence and tactfully deal with all types of people and complex employee relations issues.
• High integrity with an ability to work discretely and sensitively in complex and ambiguous environments.
• A highly motivated self-starter, able to work autonomously in a fast-paced environment with minimum supervision.
• Excellent communication and interpersonal skills and the ability to influence and tactfully deal with complex employee relations issues.
• Good command of spoken and written English and Chinese, with effective communication, interpersonal, and presentation skills for working in a multinational environment.
• Highly organized with excellent planning skills and detail-oriented with an ability to meet tight deadlines.
• Able to demonstrate strong emotional intelligence and to determine underlying issues in challenging situation
• A flexible, pro-active, and collaborative approach to problem solving and team working, with an ability to gain acceptance from challenging stakeholders.
• Embracing the cultural diversity and sensitivity of all colleagues and the ability to understand and respect different perspectives with an open mindset.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.